Spring Break at CHIRINGO and CHIRINGA brought its usual flurry of activity, and our staff have shared their experiences, peppered with practical tips and a good dose of humor. Here’s the lowdown from the front lines.
Prep Like a Pro
Everyone agreed that preparation was the secret sauce to handling the Spring Break surge. One staffer emphasized the importance of getting things ready for the evening crew, stating, "Have everything prepped and ready to go. It's all about momentum and not wasting a minute." This sentiment was echoed by another who advised, "Be prepared for anything—it could be crazy or it could be dead. Better to be over-prepared than under."
Humor in the Heat
Laughter was essential in keeping the atmosphere light during the busiest times. One memorable moment involved a mix-up over IDs, where a staff member jokingly asked minors for their IDs. Oops! Another shared a laugh about a customer who asked for a 'CHIRINGA'—mistaking it for a cocktail—when they actually wanted a 'Tropicalia'.
Team Dynamics
The sense of family and team support was palpable, with one employee sharing, "It’s more than just a job - it's being part of a family where everyone supports each other." This supportive network proved crucial, as staff members were always ready to step in for each other. Even a newbie employee shared how they were warmly welcomed into the fold!
Service with Heart
Service during Spring Break wasn’t just about efficiency - it was about making connections. "Treat your whole section like one table," one team member suggested, highlighting the importance of minimizing steps to manage the crowd efficiently. Heartwarming interactions, like meeting someone from your hometown, were cherished moments that reinforced the joy of the job.
Looking Ahead
These stories and tips not only underscore the challenges of Spring Break but also the resilience of our teams. As we look forward to the next busy season, these reflections will guide us to improve and adapt, ensuring that every guest's experience is as stellar as the last.
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